Frequently Asked Questions

A sworn translation carries my signature and the stamp of a translator accredited by the Cour d’appel de Lomé, which is what most embassies, universities and public authorities ask for. Some authorities also require legalisation on top of the sworn stamp. Togo is not yet a party to the Hague Apostille Convention: today the route runs through the town hall (mairie) where I am registered, then the Ministry of Foreign Affairs, then the consulate of the destination country. The Council of Ministers adopted an accession bill on 4 August 2026; parliamentary approval, deposit of the instrument and a six-month objection period still lie ahead, with entry into force expected in 2027. If your file needs that legalisation, I can handle it for you. The administrative and travel costs remain yours and are stated in the quote. Ask the receiving authority exactly what it requires and tell me — I will adapt the form of the translation accordingly.

My accreditation with the Cour d’appel de Lomé is recognised by embassies, consulates, universities and administrations in Togo and internationally, and every translation carries the official stamp and my signature. The decision on any given file always rests with the receiving authority — but if a document comes back over a stamp, layout or certification fault that is mine, I redo it at no charge.

Yes — every certified translation includes both a secure digital PDF with official stamp and a physical certified print. The physical copy can be collected in person in Lomé or sent by courier on request. For clients outside Lomé or Togo, digital delivery is standard with physical copies available on request.

Not in the sense of a sworn translation: there is no sworn status for national languages in Togo. I provide a signed certificate of accuracy, which engages my professional responsibility for the rendering.

French ↔ English (FR↔EN) only. This exclusive focus ensures the highest level of precision, domain expertise and legal validity in both languages. For other language pairs, I can recommend trusted colleagues in the professional translation network.

Certified translation is priced per source page: 15,000–20,000 FCFA per page for standard documents such as diplomas, transcripts and civil-status records. Express 24h delivery adds 50%. Procedural documents, judgments, contracts and statutes are billed per source word: 66–118 FCFA. Every quote is free and sent within 2 working hours.

Standard delivery is 24–72 hours for most documents (1–5 pages). Express 24h is available for an additional +50% surcharge. Longer or more complex documents (contracts, audits, NGO reports) may require 3–5 business days. You will receive an exact delivery time in your quote.

Choose general translation for contracts, reports, NGO documents and internal business files that don’t require an official stamp — priced at 66–118 FCFA per word. Choose certified (sworn) translation when an embassy, university, court or government body will verify the document legally — visa applications, university admissions and court submissions. When in doubt, the quote tells you which applies.

From 4,000 FCFA per recorded minute for French ↔ English, and from 6,500 FCFA per recorded minute from a national language. The quote is issued after listening for two to three minutes, never before. See the transcription page.

315,000 FCFA online or 345,000 FCFA in person for the individual programme, excluding tax. If a formal invoice is requested (individuals or businesses), VAT is added at the applicable rate. Where an airline, ANAC or a flight school funds the training, it is billed at 25,000 FCFA per hour.

Send your document by email to [email protected]. Accepted formats: PDF, JPG, PNG, Word (.docx) or any scanned image. The resolution should be clear enough to read all text. For very large files, you can also send via WhatsApp (+228 79 71 62 58). You do not need to send the original document — a clear photo or scan is sufficient for certified translations.

For source documents: PDF, JPG, PNG, TIFF, Word (.docx), Excel (.xlsx), PowerPoint (.pptx) and scanned images. For delivery: certified translations are always delivered as PDF with official stamp. The original Word file can also be provided for general translations on request.

Yes. All documents are handled under strict professional confidentiality. Files are kept in a secure, encrypted folder, are never shared with any third party and are permanently deleted thirty days after delivery — immediately on request. Only the register of certified translations — number, date, document type and language pair — is kept indefinitely: it is what lets a receiving authority verify where a translation came from, and it holds no document content. A formal non-disclosure agreement is available to any client on request — it can be signed before you send any document. See Operational Policies for full terms.

Yes. Documents are received and delivered digitally worldwide. Physical certified prints can be collected in person in Lomé or shipped internationally on request. Payment is accepted via bank transfer and international wire (SWIFT). The certified translation bears the legal stamp of the Cour d’appel de Lomé which is internationally recognised.

Yes, on the same terms as audio. Subtitling is quoted separately.

The Corporate Training Retainer is a monthly programme sold as Circles (excl. tax): Duo 100,000 FCFA (4 workshops / 3 staff), Standard 200,000 FCFA (8 workshops / 5 staff), Double 360,000 FCFA (16 workshops / 10 staff, two trainers). The programme covers Business English and/or Professional French, tailored to your team’s specific needs. A team placement test is conducted before training begins. Book a free consultation via Calendly.

Each Corporate Training retainer covers a maximum of 5 employees per cohort. This keeps workshops interactive and allows personalised feedback. Larger organisations can run multiple cohorts under separate retainers.

Workshops are delivered at your office/premises in Lomé or live via Zoom for distributed teams. The programme structure stays the same — 8 × 60-minute sessions per month, scheduled with your HR team.

Yes. Workshops are delivered at your office/premises in Lomé or live via Zoom for distributed teams across West Africa and internationally. Scheduling is coordinated with your HR or operations contact.

Twelve 90-minute sessions, online or in person in Lomé, built around the phraseology and the plain English the ICAO scale actually tests. This is preparation: the test itself is sat with the approved body. See the aviation English (ICAO) page.

Yes, by pro forma invoice at the hourly rate, on the same payment terms as corporate training.

For institutional and corporate clients: Corporate bank transfer — Ecobank Togo, Orabank Togo. SWIFT international transfer — for clients outside Togo and international organisations. Corporate Invoice Workflow: Full payment execution or an authorised purchase order is required prior to processing. A pro forma invoice is issued first, followed by a fiscal invoice upon delivery. See Operational Policies for full terms.

Corporate Training is billed monthly via pro forma invoice (100,000 / 200,000 / 360,000 FCFA excl. tax (HT) by Circle). Payment by bank transfer (Ecobank Togo, Orabank Togo) or SWIFT for international organisations. Advance payment or an authorised purchase order is required before the programme begins.

Certified translation pricing depends on document type: vital records (birth/marriage certificates, diplomas): 15,000–20,000 FCFA per page. Express 24h: +50% surcharge. All quotes are free and issued within 2 working hours.

All courses operate on a monthly subscription model, payable in advance by the 5th of each month: Standard Tutoring (BAC/BEPC): 30,000 FCFA (4 sessions/month) · 60,000 FCFA (8 sessions/month). Online Private Class (Adults): 35,000 FCFA (4 sessions) · 68,000 FCFA (8 sessions). In-Person Immersive (Lomé): 45,000 FCFA (4 sessions) · 85,000 FCFA (8 sessions). Each session is 1 hour. Unused sessions do not roll over to the following month.

Before your first session, you complete a short placement test (1h) that locates your exact level on the CEFR scale from A1 to C2. It requires no preparation — just a conversation and a few written exercises. The results allow me to design a learning plan that starts at exactly the right level, so no time is wasted on content you already know.

Each track includes specific premium assets. Standard Tutoring: strict curriculum synchronisation, targeted assignment reviews, homework tracking and a written monthly progress report to parents. Online Private Class: HD virtual portal configuration, lifetime cloud resource drive access and between-session support for corrections and practice. In-Person Immersive: printed worksheets tailored to your level, direct pronunciation and fluency feedback and all local travel costs covered.

A minimum of 24 hours’ notice is required to reschedule. Sessions rescheduled with more than 24 hours’ notice will be moved to a mutually agreed date within the same calendar month. Any session cancelled with less than 24 hours’ notice is permanently forfeited and billed at full cost. Sessions do not roll over to the following month.

Yes — sessions are scheduled flexibly Mon–Fri 8:00–20:00 and Sat 8:00–18:00 (GMT+0). If your availability changes, simply let me know at least 24 hours in advance and we will find a time that works. The goal is a sustainable rhythm that fits your life, not a rigid timetable.

No minimum level is required. Courses are available from complete beginner (A1) to advanced (C2). The placement test determines your starting point precisely. Whether you are learning English or French from scratch, preparing for a professional exam (IELTS, TOEFL) or refining your business communication, the programme is designed around where you are today.